Prenaluvix is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our financial planning services.
Information we collect: We may collect personal information including your name, email address, phone number, financial information, and other details you provide when using our services. We also collect technical information such as IP addresses, browser type, and usage data through cookies and analytics tools.
How we use your information: We use your information to provide financial planning services, communicate with you, process payments, improve our services, and comply with legal obligations. We may also use your information for marketing purposes with your consent.
Information sharing: We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.
Data security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your rights: Under Malaysian data protection laws, you have the right to access, correct, or delete your personal information. You may also object to processing or request data portability. To exercise these rights, contact us at info@prenaluvix.com.
Data retention: We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
International transfers: Your information may be transferred to and processed in countries outside Malaysia. We ensure appropriate safeguards are in place for such transfers.
Updates to this policy: We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.
Contact us: For questions about this Privacy Policy, contact us at info@prenaluvix.com or +60 3-2161 8888, or visit our office at Level 15, Menara Citibank, 165 Jalan Ampang, 50450 Kuala Lumpur, Malaysia.
Effective date: June 20, 2025.